Kasm Customer Support Center

Welcome to the Kasm Customer Support Center

Suggested forms

  • Technical support in Kasm Customer Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Report a bug in Kasm Customer Support

    Something isn’t working as intended—tell us what happened, what you expected, and what you’re experiencing.

  • Licensing and billing questions in Kasm Customer Support

    Choose this if you have questions about licensing or billing.

Powered by Jira Service Management
{"xsrfToken":"5712428a2f9b07dbb7814d3ddff1f746dfa0f919_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dc9607e2-2658-4941-ad6a-6f74231b11b5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTg3MWNlYS1lNWNjLTRjZGUtOWQ1Mi02ODNkNWY1OTQ2MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjOTYwN2UyLTI2NTgtNDk0MS1hZDZhLTZmNzQyMzFiMTFiNSI6WyJyZWFkIl19LCJleHAiOjE3NjQ5OTA5ODEsIm5iZiI6MTc2NDk5MDM4MX0.St2gqe1MOEtS26MlNzpN835tSKm4rISk7eIsO8jQbjA&client=49871cea-e5cc-4cde-9d52-683d5f59462a&mode=fit","logoId":"dc9607e2-2658-4941-ad6a-6f74231b11b5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Kasm Customer Support Center","sharedPortalName":"Kasm Customer Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Kasm Customer Support Center","sharedPortalName":"Kasm Customer Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#185f85","helpCenterTitleColor":"#185f85","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bdde5ff-240c-4b8e-ad4b-7ea9c849a62d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTg3MWNlYS1lNWNjLTRjZGUtOWQ1Mi02ODNkNWY1OTQ2MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiZGRlNWZmLTI0MGMtNGI4ZS1hZDRiLTdlYTljODQ5YTYyZCI6WyJyZWFkIl19LCJleHAiOjE3NjQ5OTA5ODEsIm5iZiI6MTc2NDk5MDM4MX0.vUt1G9b_uS0adchig2EyuHSNtam1K8yK8s3vR_9NzxI&client=49871cea-e5cc-4cde-9d52-683d5f59462a&height=300&mode=fit","bannerMediaApiFileId":"8bdde5ff-240c-4b8e-ad4b-7ea9c849a62d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#185f85","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kasmweb","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5712428a2f9b07dbb7814d3ddff1f746dfa0f919_lout","baseUrl":"https://customer.support.kasm.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kasmweb.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"49871cea-e5cc-4cde-9d52-683d5f59462a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e5d929f444e24e1e90d0fb1bbe246955","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://kasmweb.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}