Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Kasm Customer Support Center

Kasm Customer Support Center

Please register to access our Support Portal.

An active support package is required.

Self-help resources remain open:

  • Documentation
  • Knowledge Base
  • KasmGPT
  • Community Channels: YouTube, Subreddit, & Issue Tracker

Enter your email to log in or sign up

Powered by Jira Service Management
{"xsrfToken":"8a618938d041a483afd1151431828a4dec3467e1_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dc9607e2-2658-4941-ad6a-6f74231b11b5/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTg3MWNlYS1lNWNjLTRjZGUtOWQ1Mi02ODNkNWY1OTQ2MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRjOTYwN2UyLTI2NTgtNDk0MS1hZDZhLTZmNzQyMzFiMTFiNSI6WyJyZWFkIl19LCJleHAiOjE3NzE0MzYzMTgsIm5iZiI6MTc3MTQzNTcxOH0.zPzIj7h-mTgKTW90obYv64zwjjTGdUmzd4vYWqmApPE&client=49871cea-e5cc-4cde-9d52-683d5f59462a&mode=fit","logoId":"dc9607e2-2658-4941-ad6a-6f74231b11b5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Kasm Customer Support Center","sharedPortalName":"Kasm Customer Support Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Kasm Customer Support Center","sharedPortalName":"Kasm Customer Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#185f85","helpCenterTitleColor":"#185f85","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8bdde5ff-240c-4b8e-ad4b-7ea9c849a62d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTg3MWNlYS1lNWNjLTRjZGUtOWQ1Mi02ODNkNWY1OTQ2MmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhiZGRlNWZmLTI0MGMtNGI4ZS1hZDRiLTdlYTljODQ5YTYyZCI6WyJyZWFkIl19LCJleHAiOjE3NzE0MzYzMTgsIm5iZiI6MTc3MTQzNTcxOH0.h5Xb9GARUC96csXCqcimJrXOKD06PbCwUBbW2M5ME6Y&client=49871cea-e5cc-4cde-9d52-683d5f59462a&height=300&mode=fit","bannerMediaApiFileId":"8bdde5ff-240c-4b8e-ad4b-7ea9c849a62d","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#185f85","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":false,"contactAdminLink":"please contact your <a href=\"https://customer.support.kasm.com/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Please register to access our Support Portal.","loginAnnouncementMessage":"<p>An active <a href=\"https://kasm.com/support-subscriptions\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">support package</a> is required.</p>\n<p>Self-help resources remain open:</p>\n<ul class=\"alternate\" type=\"square\">\n <li><a href=\"https://docs.kasm.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Documentation</a></li>\n <li><a href=\"https://kasmweb.atlassian.net/wiki/spaces/KCS/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Knowledge Base</a></li>\n <li><a href=\"https://docs.kasm.com/docs/kasmgpt\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">KasmGPT</a></li>\n <li>Community Channels: <a href=\"https://www.youtube.com/c/KasmWorkspaces\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">YouTube</a>, <a href=\"https://www.reddit.com/r/kasmweb/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Subreddit</a>, &amp; <a href=\"https://github.com/kasmtech/workspaces-issues/issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Issue Tracker</a></li>\n</ul>","loginAnnouncementLocale":"en-US"}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kasmweb","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8a618938d041a483afd1151431828a4dec3467e1_lout","baseUrl":"https://customer.support.kasm.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kasmweb.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"49871cea-e5cc-4cde-9d52-683d5f59462a","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f6306165caa54113a5d0defdb6bfbd3f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://kasmweb.atlassian.net","edition":"premium","anonymousEnabled":false,"requestIntroEnabled":true}